iPhone & iPad Data Backup Service
Secure Your Memories • Photos & Videos • Professional Service
Our Data Backup Services
Photos Backup
Transfer all your precious photos from your iPhone or iPad to an external drive safely.
Videos Backup
Save all your recorded videos, from family moments to special events, to secure storage.
USB Provided
We can provide a high-quality USB drive for your backup at an additional cost.
Bring Your Own Drive
Have your own external hard drive or USB? Bring it in and we’ll transfer your data.
Organized Transfer
Your photos and videos are organized by date and time, making them easy to find.
Secure & Private
Your data remains completely private. We never access, view, or store your personal content.
What You Need to Bring
To ensure a smooth and successful backup, please make sure you have the following ready:
Functional Device
Your iPhone or iPad must be able to power on and operate normally for data transfer.
Device Passcode
You must provide your passcode or be present to unlock your device for authorization.
Storage Device
Bring your own external drive or USB, or purchase one from us with sufficient storage capacity.
Devices We Support
All iPhone Models
iPhone 5 through iPhone 16 series, including SE models
All iPad Models
iPad, iPad Air, iPad Pro, and iPad Mini – all generations
How Our Backup Process Works
Call or Visit
Contact us to discuss your backup needs and storage options. Bring your device and storage drive.
Authorize Access
Unlock your device and trust our computer. Your passcode stays private—you can enter it yourself.
Data Transfer
We transfer all your photos and videos to your storage device. Time varies based on data size.
Verification & Pickup
We verify the backup is complete and accessible. You receive your device and backed-up storage drive.
Why Choose JS Information for Data Backup?
Complete Privacy
Your personal data is never viewed, accessed, or stored by us. Total confidentiality guaranteed.
Professional Service
Experienced technicians handle your backup with care and attention to detail.
Organized Files
Photos and videos are properly organized by date, making them easy to browse and find.
Storage Options
We offer quality USB drives and external storage, or bring your own device to save costs.
Friendly Support
We explain the process clearly and answer all your questions about managing your backup.
Local & Trusted
Proudly serving Moncton, Dieppe, and Riverview with reliable data services since 2010.
Frequently Asked Questions
How long does a photo and video backup take?
Transfer time depends on how much data you have. A typical backup with 5,000-10,000 photos may take 1-2 hours. Larger collections or videos will take longer. We can give you an estimate once we assess your device.
Do I need to provide my passcode?
Yes, we need access to your device to transfer photos and videos. You can enter the passcode yourself or simply unlock the phone before your bring it over. Your privacy is our priority.
What if my device won’t turn on?
Unfortunately, your device must be functional and able to power on for us to access and transfer your data. If your device has issues, we may be able to repair it first—contact us to discuss options.
Can I bring my own USB or external drive?
Absolutely! Bring any USB drive or external hard drive with enough storage capacity. If you’re unsure about storage size or don’t have one, we can provide a suitable drive for purchase.
How much storage space do I need?
It depends on how many photos and videos you have. Check your iPhone/iPad storage settings to see your Photos app size. We recommend getting a drive with at least 1.5-2x that amount to have extra space. We can help you determine the right size when you call.
Will my photos and videos be deleted from my device?
No, we only copy your data—nothing is deleted from your iPhone or iPad unless you specifically request it. Your original photos and videos remain on your device.
Is my data secure and private?
Yes, completely. We transfer your data directly from your device to your storage drive without viewing, accessing, or storing any of your personal content. Your memories stay private.
Do I need an appointment?
Yes—appointments are recommended. This ensures we have adequate time reserved for your backup and can prepare any storage options you may need. Call (506) 878-7445 or send a message through our contact form to schedule. Same-day appointments are often available.
Ready to Backup Your Photos & Videos?
Protect your precious memories with professional backup service
Serving Moncton, Dieppe, Riverview & Greater Moncton Area

