We have answers to your questions
Most repairs are completed on the same day. iPhone’s are usually 45 to 60 min, iPad’s and Tablets 60 to 90 min.
We cannot guarantee that we will not need to restore your unit, therefore we recommend you back up any important files before sending or giving us the unit.
We use OEM parts and Grade A+ parts when OEM parts are not available.
We accept Cash, Debit & Credit cards and E-Transfer.
Please ship your device to: JS Information, 2 Inglewood St, Moncton, NB, E1H2X1
The shipping cost is for return shipping only, you are responsible for carefully packaging and sending your mobile device to us.
We use Canada Post (Xpresspost) which takes between 2 to 4 business days within Canada.
No, Canada only.
All packages are insured for the current value, if a package is lost it will be replaced or a refund for the insured amount will be given.
We offer a 6-month warranty on all parts and service from the date of completion except for batteries and MacBook screens which is 3 months (Updated March 2021). All repairs are fully guaranteed against part defects and workmanship.
Under warranty, we will repair or replace any malfunctioning or defective part(s) installed by us at no cost. Warranty does not include accidental damage or damage caused by negligent use. If the part in question is physically damaged in any way, the warranty is automatically voided. JS Information reserves the right to determine what is defective and what is physically damaged.